Digital transformation is the process of rethinking one’s business model or business process in light of the availability and affordability of digital technology. It requires coordination across the entire organization, since it applies new technologies to fundamentally change the way business is done. For many enterprises today, the driving motivation of digital transformation is the chance to gain competitive advantages by improving customer experience.

There are three components of digital transformation:-

• Organizational Objective – The objective of digital business transformation is to improve business performance.
• Digital Foundation – It’s based on a digital foundation. Organizations are continually transforming with the use of one or more digital technologies as a significant influence.
• Organizational Change – It requires organizational change which includes processes, people, and strategy.